Effectiveness of Meeting Outcomes in Virtual vs. Face-to-Face Teams: A Comparison Study in China
نویسندگان
چکیده
As virtual teams become more and more important in organizations, understanding how to improve virtual team outcomes is vital to project success. This study examines how virtual teams interacting via videoconferencing systems may enhance their team outcomes in a Chinese cultural context. The results reveal that traditional face-to-face interaction outperformed videoconferencing teams when both teams had same team-building experience. However, a dialogue-based framework can be employed to help virtual teams to perform as effectively as traditional face-to-face teams that had no such shared basis of effective communication. Implications of these findings are discussed.
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